Terms and Conditions of Sale
The following terms and conditions govern the sale of services and products purchased from 3D YouToday! Changes to our terms and conditions may be made at any time, and without prior notice.
2. Placing An Initial Order.
All initial orders are done in person, as that is when the original pictures are taken. Payment in full is due at that time, and can be made with cash, credit or debit card. We use the Square™ system which can accept MasterCard, Visa, Discover and American Express.
Once your pictures are taken, you view them and have the option of accepting or refusing them. If they are accepted, you go through the check-out process, where you decide on the size, style and quantity of finished statues you want.
3. Statue Prices.
6” statues are $250, 8″ statues are $350, 10″ statues are $450, and 12″ statues are $600.
2” busts are $250 and 4” busts are $350.
Other sizes are available, please call for pricing or to discuss any customized work.
All prices are in US Dollars.
4. Additional Services.
Printing 3D Files – $100 per file
Custom 3D Designs – please email: email@example.com for a quote
Custom 3D Statues (other than listed above) – please email: firstname.lastname@example.org for a quote
All prices are in US Dollars.
5. Processing Time.
Every effort is made to process and ship your order within 3 weeks, F.O.B 3DYouToday. However, the estimated ship date can vary due to sales volume. If your order will be delayed longer than 3 weeks, you will be notified via email with an estimated delivery date. We will not be liable for any special, incidental, or consequential damages resulting from delivery delays or inability to deliver.
A $15 shipping fee is applied to each order. Orders are insured and shipped via UPS or USPS, F.O.B 3DYouToday. All deliveries require a signature. You also have the option of picking up the statue in one of our studios. In the event you receive any damaged products, you will need to keep all packaging material and contact both the carrier and 3DYouToday in writing within two (2) working days. You should also take additional precautions by taking pictures of the damage. If the package is visibly damaged, refuse to accept the package on the grounds that it is damaged and call 3DYouToday immediately to file a claim.
7. Incorrect Mailing Address or Delivery Refusal.
Please make sure the mailing address of the statue is correct. If you have changes to your mailing address after you have placed your order, contact us immediately and we will change the information. We are not responsible for invalid or incorrect addresses. If the package comes back to us as undeliverable, we will contact you, and you will be responsible for shipping charges for the original shipment and the corrected shipment.
If a delivery is refused once it has left our studio, you will be charged for both the cost of the delivery and the cost of return to our studio, based on the delivery cost.
8. Changing or Cancelling an Order.
Once your order is accepted and processed, no changes can be made to the statue. This includes cosmetic changes, sizes, design, etc. If you are unhappy or dissatisfied with your statue, we will make a reasonable attempt to remedy it, however, we do not issue refunds.
Should you decide to cancel an order prior to delivery, charges will apply for work already completed. This may include a sitting fee, processing time, artist time, and shipping fees. Please contact us directly at email@example.com and we will discuss with you on a case by case basis.
If you would like to reorder a statue(s) that has already been processed, simply email or call us and after we obtain some information from you, you can re-order the same statue in the same pose as you already have. Reorders are only for those products you want to order again that we’ve already made for you.
If you want to order a different pose, then simply schedule an appointment with us, and we will take your picture again!
All products made are inspected for flaws and defects prior to leaving our studio. If any are found, please refer to Section 11 below regarding Limitation on Warranty. We do not offer refunds for damaged product, but you may choose to pursue a claim against the carrier if the damage was caused during shipment. We do, however, agree to return the product to its original state if the defect or flaw is our fault.
11. Limitation of Warranty.
3DYouToday products are guaranteed for one year limited warranty for defects due to faulty material and bad workmanship. 3DYouToday will repair or replace faulty products, but we are not responsible for any consequential loss incurred due to faulty products. Warranty does not cover normal wear or misuse. The obligation of 3DYouToday under this warranty are limited to replacing or repairing the product at our option which shall within one year after delivery to the customer be returned to our factory, transportation charges prepaid and which are, after examination determined to be defective.
This Warranty shall not apply to any of such products which has been repaired or altered, except by 3DYouToday or which have been subjected to misuse, negligence, or accident. The original warranty period of any product, which has been either repaired or replaced, will not be extended. It is this warranty which is expressed instead of all other warranties: statutory, expressed, and implied including the implied warranties of merchantability, any particular purpose, and all other obligations or liabilities on 3DYouToday. You further represent and acknowledge that 3DYouToday has not made any representations or warranties, direct or indirect, express or implied as to any manner whatsoever, including without limitation, the design or condition of any product, its merchantability or its liability or its fitness for any particular purpose, the quality of the material or workmanship of any item, improper delivery, delay in delivery or conformity of any product to the provisions and specifications of any purchase or orders relating thereto, nor shall 3DYouToday be liable for incidental or consequential damages (including strict liability in tort). 3DYouToday warrants that your product will be free from defects in materials or workmanship for one (1) year from your Purchase Date.
At its discretion, 3DYouToday will repair or replace your product, if it does not comply with this Warranty.
To make a Warranty claim, you must:
- Contact 3DYouToday.
- If warranty service is required, provide a copy of your purchase receipt, to show that this Warranty applies to your product at the date of your claim.
- If required, you must deliver the product to our office at your cost. 3DYouToday will cover the return cost back to you. It is recommended to have the product sent tracked and insured to avoid loss.
12. Marketing and Promotions.
We attend many shows and events during the year, and love to use our products for display. You agree that you images may be used for future promotional material. If you do not wish your images to be used as displays or for marketing or promotional materials, please notify us in writing at the time of you order.
13. Governing Law.
This agreement shall be construed in accordance with the laws of the State of Iowa and will govern any disputes regarding the interpretation and or validity of these Terms and Conditions hereof. Any dispute relating to the products sold from 3DYouToday hereunder shall be subjected to the jurisdiction of the courts within the State of Iowa, Buchanan County, Iowa. The provisions of this agreement are divisible and the invalidity or unenforceability of any provision or provisions contained herein shall not in any way affect the validity of this agreement without the invalid or unenforceable provision or provisions.